How long will it take to receive my order?

Once you have placed your order with us, there is a 3-5 business day processing time period for us to get your order together. We then package and send your items out via USPS First Class Mail. Shipping takes approximately 3-5 business days. International orders can take anywhere from 13-20 days depending on the location.

All orders take 3-5 business days to process before shipping out.The average time is 2 business days, but please allow up to 5 before emailing in regards to the status of your order.RUSH PROCESSING: If you need items shipped the next day, please choose the RUSH processing shipping option at checkout.Thanks

Do I get a tracking number to track my package?

Yes! Of course! We will email you a confirmation email with tracking number once your package has shipped. You can track your postage on the USPS website.

How will I know the status of my order?

You will receive a confirmation email that we have received your order and it is processing. You will then receive a second email once your order has shipped, and this will include a tracking number so that you may track your package as it travels to you.

What types of payment do you accept?

We currently accept all credit and debit cards as well as Paypal. If you are having issues placing your order or need assistance with it, please email us and we should respond the same day.

Is it possible to cancel or change an order?

It is difficult to cancel or change you order, but once again, please email us as soon as you know ( respectfully the same day the order is placed) and we will do our best to accommodate you. :)

Is it possible to return or refund my order?

Due to the personalized nature of the products all sales are final. However, If you receive a damaged product, or are truly unhappy with your purchase, then please email us and we will do everything that we can to accommodate you and make sure that we fix everything. 

Do you offer different types of shipping?

We offer different levels of shipping. We have a base rate with tracking, and we also have a priority rate for the fastest delivery. Once you get to the checkout section, you can choose your shipping preference.